Frequently Asked Questions

All electroplated or coated products are furnished in accordance with commercial practices for electroplate or coating processes and are not represented or held out as meeting specific consensus, government, original equipment, or any other coating standards. All thread-gauging requirements are applicable prior to plating/coating.

Yes. We keep certifications on file for all applicable products we sell. Certifications can be requested via email at info@boltsandnuts.com. Please provide the product description, size and lot number in your email. There is a fee of $10 per lot number for this service.

As a policy, we do not provide torque recommendations for our fasteners. There are a variety of variables that must be considered when applying the proper fastening torque. We suggest that you consult the Original Equipment Manufacturer for guidance.

We source our products both domestically and internationally to ensure that our customers receive the highest quality products at the best possible price. All suppliers to BoltsandNuts.com are audited to ensure that proper quality control processes are in place and are being utilized.

We are committed to having adequate inventory on every item we offer. Occasionally, we may not have stock on an item. If that is the case, you will be notified of the shortage and quoted an approximate lead time for shipment. If that lead-time is not satisfactory to you, we will gladly refund your money on that item. If you choose to wait for that item, you will not be charged a separate shipping fee.

BoltsandNuts.com warrants that the products furnished shall substantially conform to the relevant industry standards in effect at the time of order acceptance. The foregoing warranties shall not apply if the products have been subject to abuse, misuse, negligence, accident, reuse, or modification. However, no warranty of suitability for any particular purpose, nor any representation of warranty, whether...

We do not ship internationally at this time.

Returns are accepted with a valid RMA number issued by BoltsandNuts.com. A 15% restocking charge will be applied to credits covering the approved return of material. All shipping charges for returns are the responsibility of the purchaser. All returns must be in their original containers bearing BoltsandNuts.com labels.

We offer free standard shipping on all orders of $25 or more. For orders less than $25, we charge a flat rate of $7.50. We ship via UPS, FedEx, and USPS, depending on the destination and availability. We aim to ship your order within 1-2 business days after it’s placed, and you can expect to receive it within 3-7 business days after leaving our warehouse. You will receive a tracking number and...